Embark on an unforgettable cultural experience in South Africa. Immerse yourself in vibrant culture, explore historic sites, and scenic sites with the Certified Africa South Africa Team.

REFUND & CANCELLATION POLICY: You have 48 hours from the time of booking to cancel a trip for a full refund. After 48hours, the trip deposit - and all future payments - are non-refundable.  We highly recommend you purchase a comprehensive travel insurance policy that includes trip cancellation coverage  after booking that includes a "Cancel for Any Reason" option to cover your non-refundable travel experience. Trip cancellation insurance is the only means of receiving reimbursement for  non-refundable expenses should you cancel your trip for any reason, whether voluntarily or as a result of Certified Africa's actions.

Contact Us: Phone: 1(727)222-1637 Email: contact@certifiedafrica.com

Certified Africa Booking Policies, Terms, and Conditions

Thank you for your purchase with Certified Africa LLC (Certified Africa) a Florida Limited Liability Corporation. The following terms and conditions “terms” apply to all travel products and services purchased.  Please review these terms in detail as by purchasing any travel product or service you are bound by the terms set forth in this agreement.

REFUND & CANCELLATION POLICY: You have 48 hours from the time of booking to cancel a trip for a full refund. After 48hours, the trip deposit - and all future payments - are non-refundable.  We highly recommend you purchase a comprehensive travel insurance policy that includes trip cancellation coverage  after booking that includes a "Cancel for Any Reason" option to cover your non-refundable travel experience. Trip cancellation insurance is the only means of receiving reimbursement for  non-refundable expenses should you cancel your trip for any reason, whether voluntarily or as a result of Certified Africa's actions.

AUTOMATED PAYMENTS REQUIRED FOR PAYMENT PLANS: As of January 1, 2020, all payment plans require monthly automated payments to be debited from your credit/debit card.  Manual payments where clients can log in and pay at their leisure can no longer be supported. At any time, you may contact our office to pay in full.

PAYMENT PLANS: As a courtesy, we offer payment plans for our trips. Your monthly payments start the following month after booking on the same day you paid your deposit. A monthly payment of the minimum amount due is required each month via debit. You may contact us to change your payment date after booking prior to 72 hours of your payment date. Our system sends courtesy reminders about your upcoming payment but you are responsible for ensuring your payment is successful and your card is up to date. If your payment is declined we will attempt 2 consecutive days.  After a 3rd failed attempt you charged an interest fee.

MISSED PAYMENTS:  Once you miss two monthly payments your trip is subject to cancellation.  Once your trip is canceled you will be notified via your email. You may reinstate your trip within 7 calendar days of cancellation by paying the full amount past due.  

FINAL PAYMENT DATE: Trips must be paid in full by the final payment date of the trip noted in the confirmation email.  If full payment is not received by that date a penalty charge of $100 will be placed on the account after 3 business days.  After 7 business days of failing to make the final payment Certified Africa reserves the right to cancel the trip.

TRANSFER POLICY: You can transfer your trip to another traveler by notifying us via email.  There is a one-time transfer fee of $199.

BOOKING PRICING & AVAILABILITY:  Tour pricing fluctuates and at any time prior to a confirmed reservation the tour price may be increased or decreased without warning. Once a tour is confirmed the price is locked in and will not increase; unless the offering is no longer available.  Occasionally we offer discounted pricing based on inventory which is not retroactive to previously purchased bookings. Any changes in occupancy done post booking will be done at the current pricing available.

ROOMMATE POLICY: If you book double occupancy for your trip and you do not have a roommate, as a courtesy, we will attempt to pair you with another client who also needs a roommate. However, if 90 days before your trip, you do not have a roommate; you will be required to pay the single occupancy supplement for your trip. Payment of the single occupancy supplement can be paid over the 3 months prior to the trip departure date. Effective for all trips departing after April 1, 2019.

ITINERARY CHANGES: While we make every effort to execute the itineraries provided on the website, itineraries are subject to modification and change due to availability or vendor partner changes.  In the unlikely event that there are major changes to the itinerary, clients are notified as soon as possible and an equivalent substitution will be offered.

REQUIRED TRAVEL MEDICAL INSURANCE:  All clients attending an Certified Africa trip are required to purchase a Travel Medical Insurance policy that includes (1) Emergency Medical Coverage, (2) Emergency Medical Evacuation, and (3) Repatriation of your remains should you perish.  A Proof of policy document from your insurance provider is required 60 days prior to the trip departure date. Your US Health insurance will most likely not satisfy these requirements.

HEALTH & WELLNESS POLICY: All trips require that you are able to walk at least 5 miles each day on your own. You should consult your physician to confirm your fitness level for travel and participation in planned activities. Certified Africa does not provide medical advice.  

PHOTO/VIDEO RELEASE: Photography and video of the trip activity is taken throughout the experience and shared with clients post trip. By participating on this trip or at this event you are giving Certified Africa ; its representatives and employees the right to use photographs, video, and testimony given by you during any Certified Africa “Trip”, “Tour”, “Lifestyle Experience”, or “Lifestyle Event”.  

VISA REQUIREMENTS: Travel visas are required for many countries visited on our packages. It is the responsibility of each traveler to comply with them and to secure the proper travel documents. To avoid disappointment and unnecessary expenses, please carefully review the requirements so that you can obtain all necessary documents well before your trip. Requirements are subject to change, often without notice, and we suggest you verify requirements with the relevant embassy or consulate. We will not be held responsible for any charges, trip interruptions, or cancellations due to incorrect or missing visas.  

PASSPORTS: Passports are required for all U.S. citizens traveling abroad. Due to TSA Secure Flight requirements, you must enter all traveler names on your reservation exactly as they appear on each traveler’s passport, including titles such as Jr. or Sr. and any multiple first, middle or last names. If accurate information is not provided, airlines may charge penalties to make corrections or even deny boarding, and you may not be permitted to enter some countries. Any changes in names or passport information should be reported to us immediately via email. Note that any name changes or changes in passport information after you complete your booking may result in additional fees.  

DAMAGES: We accept no responsibility for accidents, damage, baggage losses, delays and/or accidental expenses due to weather, strikes, acts of God, acts of governments or authorities, wars, terrorism, criminal acts committed by third parties, hostilities, civil disturbances, riots, strikes, sickness, quarantine, defects of vehicles or breakdown in equipment, or to the fault or default of any company used for carrying out these packages. Regarding any and all services and accommodations furnished, we expressly disclaim all responsibility or liability over any matter whatsoever for loss, damage, injury or expense to property or person due to any cause whatsoever occurring during the duration of the trip or otherwise. All such losses or expenses will be borne by the passengers.

TRIP CANCELLATION FOR REASONS OUTSIDE OUR CONTROL: In the rare event that it becomes necessary to cancel the trip for reasons beyond our control, such as terrorism, strikes, acts of governments, weather, etc. we will reschedule the trip. If you are unable to attend the new dates, we will offer refunds in a queue based on the booking date as we fill your spot, but we cannot guarantee a refund. Your travel insurance should cover these circumstances should they occur.

REFUND & CANCELLATION POLICY: You have 48 hours from the time of booking to cancel a trip for a full refund. After 48hours, the trip deposit - and all future payments - are non-refundable.  We highly recommend you purchase a comprehensive travel insurance policy that includes trip cancellation coverage  after booking that includes a "Cancel for Any Reason" option to cover your non-refundable travel experience. Trip cancellation insurance is the only means of receiving reimbursement for  non-refundable expenses should you cancel your trip for any reason, whether voluntarily or as a result of Certified Africa's actions.

Your journey begins with your arrival in South Africa. After checking into your accommodation, take some time to settle in and relax after your journey. In the evening, join the rest of the group for welcome remarks and dinner, and networking hour with all attendees.

This will be a great opportunity to get to know your fellow travelers and discuss the exciting days ahead. 

Don't forget to try some of the local delicacies!

Kick off Day 2 with a visit to the iconic Table Mountain. After breakfast, you’ll head to the cableway station and ride to the summit, where you can enjoy sweeping views of Cape Town and the Atlantic coastline.

After descending, continue into the vibrant streets of Bo-Kaap for a guided walking tour through its colorful homes and cobblestone lanes. Learn about the neighborhood’s Cape Malay heritage, local traditions, and the stories behind the architecture and landmarks.

Experience the breathtaking beauty of the Cape Peninsula on this comprehensive full-day tour along one of South Africa’s most scenic routes. From the vibrant city of Cape Town to the dramatic Cape Point, the day showcases the best of the peninsula’s natural wonders and cultural landmarks.

Explore highlights such as Chapman’s Peak Drive, Cape Point Nature Reserve, and Boulders Beach Penguin Colony. Later in the day, enjoy a relaxed wine tasting experience in the Cape Winelands, with time to take in the vineyard views and unwind.

Return to Cape Town in the evening, with dinner at your hotel and time to rest.

After breakfast, the group heads to the V&A Waterfront to check in for the Robben Island ferry.

Take the boat across to the island for a guided historical experience, including key sites around the island and the prison visit, where you’ll see Nelson Mandela’s cell.

After returning to Cape Town, the rest of the day is relaxed, time to grab lunch and explore the waterfront (shopping, cafés, etc.) or return to the hotel to rest.

Today you will fly in the morning to Johannesburg.

Upon arrival the rest of the day is yours to relax and explore at your own pace.

• Enjoy the hotel amenities.

• Reflect on your travel experience so far

• Recharge before your next adventure

Discover the vibrant heart of South Africa on a guided Johannesburg City Tour. Explore the city’s rich history, cultural heritage, and modern landmarks as you visit key attractions such as Constitution Hill and the lively neighborhoods of Newtown and Maboneng. Gain powerful insight into South Africa’s journey to democracy while experiencing the dynamic spirit that defines the city today.

The experience also includes a deeply moving visit to the Apartheid Museum, where you will walk through powerful exhibitions that tell the story of the nation’s past and resilience. The tour is rounded off with an authentic South African braai lunch, offering a taste of local flavors in a relaxed cultural setting.

Today is a free day, giving you the flexibility to move at your own pace and enjoy Johannesburg in a relaxed and personal way.

Morning & Afternoon: Free Time / Personal Exploration — Sleep in, enjoy a late breakfast, or spend the day shopping, visiting a spa, or exploring the city on your own. This is your time to rest, recharge, or do anything that interests you without a fixed schedule.

Evening: Yeoville Dinner Experience — End the day with a curated dinner experience in the vibrant neighborhood of Yeoville. Enjoy a selection of local dishes and drinks while immersing yourself in the lively, multicultural atmosphere that makes this area one of Johannesburg’s most dynamic food destinations.

Explore Soweto, a historic township southwest of Johannesburg. The name "Soweto" stands for South Western Townships.

Visit the Hector Pieterson Museum to learn about the 1976 anti-apartheid uprising, then tour Nelson Mandela's former home. Walk along Vilakazi Street, unique for housing two Nobel Peace laureates - Mandela and Archbishop Desmond Tutu.

Experience Soweto's vibrant contrasts, from traditional huts to modern mansions, and street vendors beside upscale restaurants. This township truly captures South Africa's spirit.

Free Day (Optional Exploration) — Enjoy a relaxed day at your own pace with the option to visit popular Johannesburg hotspots such as Rosebank Market, or the Neighbourgoods Market. Whether you choose to shop, explore street art, or simply unwind at your hotel, the day is yours to design.

Evening: Jazz Night Experience — End the day with an unforgettable evening at one of Johannesburg’s iconic jazz venues. Enjoy a curated dinner experience accompanied by welcome drinks while soaking in the smooth sounds of live jazz and the city’s vibrant nightlife atmosphere.

Airport Transfer — Check out from your hotel, say goodbye to the new friends made in South Africa, and enjoy a comfortable transfer to O.R. Tambo International Airport for your flight back home, marking the end of your journey.